Last updated: April 5, 2023

CityNow Terms of service

THESE TERMS OF SERVICE (“AGREEMENT”) ARE A LEGAL AGREEMENT BETWEEN YOU (“YOU”, “YOUR”, OR “CUSTOMER”) AND CITY NOW LT, UAB. (“WE” OR “CITYNOW”), THE OWNER AND OPERATOR OF THE WWW.CITYNOW.ORG WEBSITE (THE “SITE”), RELATED CITYNOW WEB SERVICES, AND THE LEGACY CITYNOW.AI PLATFORM WHERE YOU ACCESS THEM. THIS AGREEMENT STATES THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE, AND YOUR PURCHASE OF THE SUBSCRIPTIONS AND PRODUCTS SOLD ON THIS SITE. BY ACCESSING AND USING THE SITE, YOU ARE INDICATING THAT YOU ACCEPT, AND AGREE TO COMPLY WITH, THIS AGREEMENT. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU ARE NOT PERMITTED TO, AND YOU MUST NOT, ACCESS OR USE THE SITE OR PURCHASE PRODUCTS FROM, OR SUBSCRIPTIONS TO, THE SITE.

By signing up for a Subscription (as defined below), you represent, acknowledge and agree that you are at least 18 years of age, or if you are under 18 years of age but are at least 13 years old, that you are using the Site with the consent of your parent or legal guardian and that you have received your parent’s or legal guardian’s permission to enter into this Agreement. If you are a parent or legal guardian who is registering for a child, you hereby agree to bind your child to this Agreement and to fully indemnify, release and hold harmless CityNow if your child breaches or disaffirms any term or condition of this Agreement.

1.0 Terms of using service

1.1 Sales of Products and Subscriptions to End Users Only

CityNow sells data products and subscriptions in two formats: Self-Serve or Non-Self-Serve. You may not purchase data products or subscriptions for further distribution or resale, or for any other commercial or business purpose, without explicit contractual agreement with CityNow. The purchase of data, and the rights and privileges conferred are personal and non-transferable.

1.2 Sharing the reports

It is only allowed to share report using collaboration and sharing tools (for example, permalink creation button), if this is required as part of of your workflow. Any shared information should also include CityNow branding and specify source information. It is not allowed to share raw data (such as XLS tables) in self serve products.

1.3 Free Trials

CityNow allows free trial to test our services for limited amout of time. Free trial should provide full picture and provide expectation of the services and data available in paid product version. By the time you subscribe to paid service, it is expected that you are fully aware of functionalities and capabilities.

1.4 Use of your data

Some parts of CityNow may ask you to provide additional information (such as real estate property details) to provide constomized service. Buy providing such data You agree that it could be used to provide better product experience, for example send related push notifications. To use the service you must ensure the data your provided is accurate, complies with law

1.5 Use of data from public sources

CityNow complements real estate intelligence from variety of public sources, including government websites, geoportals, developer websites and listing portals, and other publicly available sources of archives of such data. To ensure maximum transparency we will provide the original source as much as possible and show fragments of original data source

1.6 Keeping your account secure

You must use best security practises and not share your passwords, personal devices with 3rd parties.

1.7 Changes in product

We reserve the right to change our product offering, change how algorithms work, the visual design of the product

2. Warranties

2.1 Operating principles

CityNow warrants that

  • a) it has the right to enter into this Agreement and to provide the Service as contemplated by this Agreement;
  • b) the Product(s) and Service shall, under normal operating conditions, substantially conform to the functionality described in the ordering flow.
  • c) the support and maintenance services shall be performed with reasonable care and skill.

2.2 Fixing quality issues

If any of the warranties in clause 2.1 is breached, You must notify CityNow as soon as possible and give reasonable time to fix the problem and, if necessar, to make available a corrected version of the Product(s) and/or Service (as the case may be) or a reasonable way to work around the problem that is not materially detrimental to You, or to re-perform any relevant services. This will be done without any additional charge to You

In the event CityNow is not able to provide the Service and Product or unable to deliver the required data, you will have the right to cancel the contract if the unavailability continues for fourteen (14) days and CityNow will reimburse You for the remaining paid period of service

2.3 Limitations of data

CityNow will use good faith efforts to provide comprehensive and accurate Service; However since real estate analytics data used in CityNow products are extracted from public sources, CityNow cannot assure that data can always be found and delivered and and accurate. All insights are recommendations. We don't take responsability for any implication of your decisions backed on our data

2.4 Product maintainance

From time to time delivery of the Service and Product may be delayed due to scheduled or unscheduled maintenance or factors beyond CityNow’s control, and failure to deliver the Services and Product in such event or events shall not constitute a breach of the Agreement.

3. Final notes

This Agreement of service is executed and interpreted in accordance with the laws of the Republic of Lithuania. Any disputes between the Parties arising out of, or in connection with, this Agreement shall be settled by negotiations between them. Such negotiations shall be deemed to commence on the date, on which a written offer to begin the negotiations has been made and dispatched. Should no agreement be reached in 14 (fourteen) days the dispute shall be resolved in the proper court of Lithuania.

See also Privacy Policy.